Forgotten your password?

Helen Varley -

Details of how you can re-set your password.

Reset password

If you have forgotten your password, you can reset it by taking the following steps:

  • Go to your login or register page by clicking on the Login link in your website header or footer, or by adding /user/login to the end of your website URL in your web browser's address bar e.g.
  • Click on the Request new password tab.

  • Enter your username or email address into the box and click E-mail new password.
  • You will be sent an email with a one-time login link. Click on this link and you will be redirected to your profile page where you can change your password.
Have more questions? Submit a request


Powered by Zendesk